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How To Order

We've had several folks email and say they didn't see anything about how to order on our website. We want this to be an easy process for you!

Our stock is so varied and ever changing that we don't have a "checkout" or "shopping cart" page setup on our site but are working on coming up with something.

The first thing you'll want to do is to email us with the items you want to purchase. If you're wanting tapes from our list, just cut/paste (Ctrl C to cut, Ctrl V to paste) what you want into an email and send it to us. It's very helpful when you email us to let us know which list the tapes are from since we have varied lists. We will then pull the order to see what is available and email you back. To give you a final total we will need to know your zip code here in the states or your country if outside the states. Also, if you want the tapes tuned-up (new pads/splices) please let us know when you place the order so we can include that in your total. You can find out more info. about this service here. Grab bags can be tuned-up as well. Just let us know.

Once we have packaged up your order, we will email you back with a total including s/h. Texas residents will have 8% added for sales tax.

As far as payment, we accept checks, cash (at your own risk), and money orders (postal money orders preferred, but not required). We also accept PayPal*. If you want to pay with a credit/debit card and you don't have a PayPal account, not a problem. We can invoice you through PayPal and you can use your credit/debit card without setting up an account with them. Follow these instructions -

* Payee's PayPal email address (doubles as the payee's account identification)
* Credit card

1. Go to PayPal's website at http://www.paypal.com.

2. Click the "Personal" tab at the top of PayPal's Web page, which will take you to a page titled "Send Money to Friends and Pay for Goods." On this screen, enter the payee's PayPal email address in the "To" field, then enter your own email address in the "From" field.

3. Enter the dollar amount you want to send in the "Amount" field immediately below the email address fields. Click the "Personal" tab on the far bottom if the transaction is a personal transfer of funds. If the payment is for an item or for services, leave the "Purchase" tab selected. Click "Continue."

4. In the following payment processing pages, select "I don't have a PayPal account, and would like to pay via credit card." Enter your credit card details and your payer information as directed by the PayPal system. Once you have entered and double-checked the information, click the "Pay Now" or "Submit" button. Your payment will be sent to the payee's account.


If you are paying with PayPal, please make sure that the address you have on file with them is the correct address. If you've moved and haven't changed it or haven't given us your correct address, your package could be delayed. If it is sent back to us because of an incorrect address, there will be a charge for the return shipping from the post office as well as the original shipping costs.


If you do have an account with PayPal, choose - "Send Money", then put the following email: sales@katestrackshack.com (just cut & paste this email address when PayPal asks for one), the dollar amount owed. All other forms of payment can be sent to:

Kate's Track Shack or Kathy Gibson
5611 Louise Way Dr.
Arlington, TX 76017
(817) 483-5451

***New*** We have just added two more ways to pay for your orders! Quick Pay through J.P. Morgan "Chase" Bank. You can send money to use whether you have an account with Chase Bank or not. If you decide to pay using this method just let us know. We'll send you and invoice or payment request. Just follow the directions from Chase when you receive your email. There is no extra charge to pay using this method.

This is new to us, so there may be a few bugs to work out. Thanks!

**We can now accept credit cards!!!** When you pay for your order, you can now pay using your credit card. You can either email us the info. or call us with your credit card info. This is new for us, so please be patient with us while we work out any kinks.

Once payment is received, we try to get your order out to you as quickly as possible. Post Office runs are generally made only once a week due to high gas prices.

We don't mind trying to help you out with expedited orders, but as of June 7, 2006, there will be a $3 fee added to all orders that request rush shipping.

****Just a reminder! Each order must be paid for separately!!!****

If you have any other questions/comments about order anything off of our website, please email us!

Thanks!

Dan/Kathy

Solution Graphics

*If paying with PayPal, make sure the shipping info. on your PayPal account is correct.

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